Commence is one of the only CRM vendors that offers its customers the freedom of choice to deploy the CRM software as a hosted CRM solution or online over the Internet as a web CRM system. The online customer management software may be integrated with popular accounting packages such as Quickbooks or ERP systems.
This world-class Customer Management Software is designed to address three specific business challenges, first, the capture, management and sharing of vital customer and prospect information; second to improve how they sell and deliver products and services to the market; and third, the ability to provide world-class customer service.
What is unique about the Commence CRM software is that all information captured via the telephone, fax –e-mail or the web is stored in a single centralized CRM database where it is immediately available to the people and departments that require it to efficiently do their jobs. This makes customer management a breeze as there is no scrolling for data or skipping from screen to screen. This web CRM software has also delivered extensive value in the areas of lead management and lead distribution, sales management, SFA functionality, sales optimization, forecasting and analytics. The analytics reporting capabilities provide the user of this online CRM software
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